Shipping & Delivery

Shipping Destinations

We currently ship to the United Kingdom and most European countries with free delivery on all orders.

UK Shipping

European Shipping

Order Processing

Orders are typically processed and dispatched within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3 business days.

You will receive a confirmation email when your order is placed and a shipping notification with tracking information once your order has been dispatched.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package on the carrier's website.

You can also view your order status and tracking information by logging into your account on our website.

Delivery Issues

If your order doesn't arrive within the expected timeframe, please check the tracking information first. If there are any issues or if your package appears lost, contact us immediately and we'll work with the carrier to resolve the situation.

We cannot be held responsible for delays caused by incorrect shipping addresses provided by the customer. Please ensure your shipping information is accurate when placing your order.

Customs and Duties

For international orders outside the UK, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our free shipping offer and are the responsibility of the recipient.

Need Help?

If you have any questions about shipping or need assistance with your delivery, please contact us through our Contact Us page.